Aq66 Privacy Policy — Your Data Is Safe With Us

Aq66 (https://aq66.onl) is a trusted online gaming and betting platform in Bangladesh. We believe your privacy is a fundamental right — not just a legal obligation. This Privacy Policy explains how aq66 collects, uses, stores, and protects your personal information.

By registering on aq66 or using any of our services, you are considered to have agreed to this Privacy Policy. Please take a moment to read it carefully. If anything is unclear, feel free to reach out to our support team — they are happy to walk you through it.

Aq66 only collects information that is necessary to provide our services. We do not request any data beyond what is needed.

We never store your password in plain text — all passwords are encrypted using strong hashing methods.

Aq66 uses your information only for the purposes listed below — it is never used for anything beyond that:

• Account Creation and Management: To verify your registration and keep your account secure.
• Identity Verification (KYC): To verify age and prevent fraud and scams.
• Transaction Processing: To process deposits and withdrawals accurately.
• Customer Support: To resolve your issues and answer your questions.
• Security Assurance: To detect unusual activity and keep the platform secure.
• Legal Obligations: To comply with applicable laws and regulations.
• Service Improvement: To analyze usage and improve your experience.
• Promotional Communications: To inform you about bonuses and offers (you can opt out at any time).

Aq66 stores your data on secure, encrypted servers that maintain the highest security standards and undergo regular security audits.

• Account Information: For the duration the account remains active, and for a minimum of 5 years after closure.
• Financial Transaction Records: Retained for up to 7 years as required by law.
• KYC Documents: 5 years after account closure.
• Log Files & Technical Data: Typically 90 days.
• Marketing Preferences: Until you opt out.

Once the retention period has passed, your data is securely deleted or anonymized.

Aq66 never sells your data. However, in certain limited circumstances, information may be shared with trusted third parties:

• Payment Processors: Mobile payment services such as bKash, Nagad, and Rocket — only the information necessary to complete transactions.
• Identity Verification Services: To complete the KYC process — via fully encrypted channels.
• Technology Partners: For platform operations — under strict confidentiality agreements.
• Law Enforcement Agencies: Under a court order or valid legal claim — only the information strictly required.
• Anti-Money Laundering Authority: To report suspicious financial activity.

Before sharing data in any of the above cases, we ensure that the receiving party upholds the same level of privacy protection standards.

Aq66 uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: For login sessions and security — the site cannot function properly without these.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand which pages are visited most — without identifying individual users.
• Security Cookies: To detect fraud and suspicious activity.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features.

As an aq66 user, you have several important rights regarding your own data:

• Right to Know: You can find out what information we hold about you.
• Right to Rectification: You can request that incorrect or outdated information be updated.
• Right to Erasure: In certain circumstances, you can request that your data be deleted.
• Right to Restrict Processing: You can request that your data not be used for specific purposes.
• Right to Data Portability: You can request a copy of your data.
• Right to Object: You can opt out of receiving marketing messages.

To exercise any of these rights, please contact our support team. We typically respond within 30 days.

Aq66 uses industry-standard security technology to protect your data. Our security layers include:

• 256-bit SSL/TLS Encryption: Banking-grade encryption on all data transfers.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & DDoS Protection: To prevent cyber attacks.
• Regular Security Audits: Tested by independent third-party experts.
• Staff Training: All our staff are trained in data protection policies.
• Restricted Access: Only authorized personnel have access to your data.

Keep in mind — no one can guarantee 100% security on the internet. That's why you should use a strong password and never share it with anyone.

Aq66 is strictly for users aged 18 and above. We never knowingly collect personal information from minors.

• Date of birth is verified at the time of registration.
• Age verification is carried out as part of the KYC process.
• Any account found to belong to a minor is immediately suspended and the associated data is deleted.

If you believe a minor is using aq66, please contact us immediately.

Aq66's platform integrates services from third-party game providers and technology partners. These partners operate under their own privacy policies.

• We recommend reading the privacy policy of any third-party service before using it.
• Aq66 is not responsible for the data protection practices of third parties.
• We only work with trusted and verified partners.

Aq66 may update this Privacy Policy from time to time. For any significant changes:

• The "Last Updated" date at the top of the page will be changed.
• For major changes, you will be notified via in-app notification or SMS.
• Continuing to use the site after any changes have been made will be considered acceptance of the updated policy.

For any questions, complaints, or requests regarding our Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: via the support section of the aq66 app or website.
• Response time: typically within 24 hours, up to 30 days maximum.

Our data protection team is always ready to answer any of your questions in English.